Check out the comments thread on our restaurant listing for Bettola, a trattoria in Pepper Place that serves wood-fired authentic Neopolitan-style pizzas and more.
While several people raved about the food, there were also some complaints about the service. Kudos to owner James Lewis for responding to the concerns, including dropping a mandatory gratuity they were charging in a trial program for counter service that some people had complained about. (You also can read our review of Bettola here.)
This kind of constructive criticism and response are reflective of the type of community we hope to build here at Bhamdining.com. Bravo, everyone, and keep up the good work! We've been very happy with the quality of comments being posted.